• Frequently Asked Questions 

    You Have Questions - We Have Answers!

    Q. Which cities do you serve? A. Island Photo Booth serves all of North Eastern Florida coastal area, including: Amelia Island, Jacksonville FL, Fernandina Beach, St. Marys, Kings Bay, Northside, Jax Beach, St. Augustine, and all other areas throughout North Eastern Florida. Contact us with your event city's name and zip code to see if you're in our service area.

    Q. How much does it cost to rent a photo booth? A. It depends somewhat upon the length of the rental period. Please contact us for current pricing. After that, it depends upon the number of additional hours and options you want.

    Q. How do I find out if a photo booth is available on our event date? A. If you are booking several months in advance, there's a good chance your event date is available. To make certain, please call us at (904) 556-3048 or email us with the date, city and zip code of the event's location.

    Q. How do I reserve a photo booth? A. You must complete and return our Contract Agreement and pay a retainer to reserve the photo booth. Please note that simply informing us that you want to rent a photo booth on a particular event date does not reserve a photo booth.

    Q. How much is the retainer required to reserve a photo booth? A. $200 retainer is required to confirm a photo booth for your event. We accept payment by cash, check , money order or credit card. Call and ask about other payment options.

    Q. When must the balance be paid? A. The balance of the amount due no later than thirty (30) days to your event. If balance is not paid on time, the deposit may be forfeited and the photo booth reservation cancelled.

    Q. What if, in some emergency, such as an automobile accident, you were unable to provide a photo booth for our event? A. This has never happened ––so far. However, if it did, we would gladly refund any payments you have made in full.

    Q. How do I pay the photo booth rental retainer? A. You will be emailed a Photo Booth Contract Agreement. Please complete, sign, and mail it and a check for the deposit made out to "Island Photo Booth", to the address listed on the agreement.

    Q. Can I pay by credit card? A. Yes, we accept all major credit cards - Visa, MasterCard, American Express and Discover. You will be emailed a receipt of the credit card transaction. We do charge a 4% credit card processing fee.

    Q. What additional fees are there to deliver the photo booth to my event? A. There are no delivery fees. Transportation and delivery is included in the price of the photo booth. However, if the venue's location is out of our immediate service area, then there may be a transportation surcharge. Please contact us with your event location for more information.

    Q. Is there any additional charge for assembling or disassembling the photo booth? A. No. We will arrive approximately one hour before your rental period begins to set up the photo booth. They will remain throughout the event to help guests use the photo booth and make certain things run smoothly. They will also pack up the photo booth when and take it away the event is over, which usually take 30 to 45 minutes.

    Q. Will someone help the guests use the photo booth during the rental period? A. Yes, a Island Photo Booth professional attendant will be on hand to show your guests how to operate the photo booth, answer any questions that they may have, replenish printer paper and ink cartridges and troubleshoot any problem that may arise. At the end of your event, the attendant also will provide you with a DVD containing all of the photo booth images taken during your event.

    Q. How many sessions does your photo booth take per hour? A. Our photo booths take four photos per session and can––realistically––take about 30-40 sessions per hour, if the photo booth is kept fully busy with a continuous line of subjects the entire time and guests do not dawdle while entering, exiting or inside the photo booth. If your event requires a large number of people to use the photo booth over a short period of time, we recommend renting more than one photo booth.

    Q. How many photos can a photo booth take during the rental period? A. Take all the photos you want, but understand that the total number of photos that can be taken is limited by the number of photos the photo booth equipment can process. We usually take about 30 sessions per hour.

    Q. There will be about 100 guests at my wedding. How long of a rental period will I need for everyone to use the photo booth? A. We recommend a minimum of one hour for every 30 guests. For 100 guest we would recommend 3 or 4 hours to allow everyone the chance to use the photo booth..

    Q. How much floor space will the photo booth require? A. We generally recommend a minimum of 15 feet wide by 8 feet deep - this includes space for the 2 table for the props and electronics.

    Q. How many people can fit inside a photo booth? A. It fits two or six people comfortably, but we've had 15 faces squeeze into a single photo. Granted, not many body parts appear in the pic (it's nearly all faces), but it does make for a very interesting picture.

    Q. Is there anything that we need to provide? A. The venue needs to provide (1) electricity within 50 feet of the photo booth, (2) two chairs (banquet chairs are great, but folding chairs will do), and (3) TWO tables - one for props and one for the electronics and scrapbook, if that option has been added. You can expedite the process during set-up by notifying the venue coordinator of our requirements.

    Q. Are your photo booths wheel chair accessible? A. Absolutely. It only takes a minute to wheel someone into the photo booth.

    Q. Can I get copies of the digital images taken in the photo booth? A. Yes, a DVD with all the images on it is included in the price. If you're still around following your event, your photo booth attendant will give it to you then. If you're not, we will give it to a family member or mail it to you.

    Q. Will the digital images from our event be available online? A. Yes, We post all digital images online in a password-protected gallery shortly after the event, unless otherwise instructed by the client. You can get the password from the event's host. Visitors may also purchase additional prints of themselves, friends or family members and a variety of merchandise with a photo booth image imprinted on them.